Marketing to under-served groups

Reaching under-served communities.

Under-served groups often face barriers to trusted health information, from language and cultural differences to limited access to digital channels. Reaching them inside NHS settings ensures your message appears at the right moment and in an environment they recognise and trust. Our targeted approach to marketing to under-served groups – including campaigns focused on marketing to minorities – delivers clear, accessible messages that build understanding, support behaviour change and help reduce health inequalities across diverse communities.

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Million UK adults completely offline

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Million lack basic digital skills

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The age group most digitally excluded

Inclusive reach

How we connect.

By reaching under-served communities in trusted NHS settings, your message appears where people feel comfortable seeking support. Our accessible formats – from on-screen information to take-home leaflets – help overcome language, digital and access barriers. Each touchpoint improves understanding, encourages positive health behaviours and supports better outcomes across diverse communities.

On-screen messaging in trusted NHS waiting areas

Accessible take-home leaflets with translated support

Pathway-focused posters reaching diverse communities

Real impact

Making moments of care count.

Targeted hospital campaign increasing awareness and engagement across key patient groups.

Educational initiative improving condition understanding and inspiring behaviour change among audiences.

Your questions answered.

We work closely with NHS partners, community groups and subject-matter experts to ensure all messaging is culturally appropriate, inclusive and relevant. Every asset is reviewed for clarity, sensitivity and accessibility before going live.

Yes. We can support translated and culturally adapted materials, working with NHS partners to ensure messaging remains accurate, accessible and relevant across different communities.

Our network includes pharmacies, community hubs and high-footfall NHS locations that under-served groups use more frequently. We also combine OOH placements with targeted take-home resources to extend reach beyond traditional clinical settings.

It's your turn

Ready to plan your next campaign?